About this listing

Sowtek integrates a comprehensive suite of customer experience management tools, encompassing customer service, sales, social media, automation, and AI-powered solutions, all within a single, robust platform. This platform facilitates a hybrid approach, where AI Agents collaborate with human agents to manage tasks across various channels, thereby promoting efficiency and tailored customer interactions. By consolidating these functionalities, Sowtek eliminates the need for multiple tools or systems, providing a genuinely unified experience. This integration is aimed at boosting both productivity and customer satisfaction.